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Privacy policy

Data Privacy Policies

All information provided will be used and protected (user data). When the user registers their data on this website, they will be automatically accepting the rules of use, protection and security mentioned here.

If the user decides not to accept the Privacy Policies, there may be information to which they cannot access or are limited. If you accept, you can also request the deletion of your data at any time.

The corporate website (hereinafter “Portal”), the website for Health Professionals (hereinafter “Site for Physicians”), or other websites associated with ASOFARMA, which together we will call “Websites of our company”, were created with a merely informative character.

Health Professionals are considered to be those professionals who are in the national registry of individual health providers of the Ministry of Public Health and Social Assistance of the Republic of Guatemala and who are authorized to prescribe pharmaceutical products.

Our company has the duty to keep the Privacy Policies updated and has the right to make changes when necessary, which is why we recommend that you review them periodically through our website.

  1. Security and Protection of your Personal Data

The security of the client´s personal data is a priority for ASOFARMA, S.A., (hereinafter, “ASOFARMA”). has the security certificates required for its optimal operation. The user of the website can recognize that the information transaction they are carrying out is protected by a secure server when a key or a closed lock appears on the left side of their browser.

Our company keeps special confidentiality on data collected from Health Professionals or other users who interact and request our services. Personal data will be treated with the appropriate degree of protection, taking the necessary security measures to prevent their alteration, loss, treatment or unauthorized access by third parties who may use them for different or incompatible purposes for which they have been requested from the owner.

If there is any doubt regarding the handling of your data or the request for information deletion, please contact the person responsible for data protection and request in writing and expressly what you require to the following email address:

  1. Privacy:

The main purpose of obtaining this data is to be able to provide a better service to our users and/or information of interest to them that may have content with or without promotional and/or statistical purposes. For Professional Health users, our service consists of delivering relevant information, according to the area of interest of each Professional, such as giving access to scientific content, inviting to Webinars or events, delivering commercial communications about our products or communicating important notices for users who are not Health Professionals.

All personal information provided by the user will be for the exclusive use of ASOFARMA for contact, promotion and communication purposes. The same ones that will be stored in a database.

  1. How is the information obtained?

This information is obtained from various means, whether printed or digital, as is also the case of registering the data in the different web forms, the user will allow the visualization and storage of the following personal information: Name, Surname, Date of Birth, Personal Identification Document Number, Affiliation Number to the Guatemalan Institute of Social Security (if applicable), Cell Phone Number and Email Address.

Personal data will be treated with the appropriate degree of protection, taking the necessary security measures to prevent their alteration, loss, treatment or unauthorized access by third parties who may use them for different or incompatible purposes for which they have been requested from the owner.

  1. Password Information:

The user who registers on any of our platforms must create a password or key that will allow personalized and secure access within the website. You can reset your password when you think it is necessary by following the instructions on the website.

  1. How do we use customer information?

ASOFARMA collects, receives, uses and shares identifiable information about Health Professionals who access our media (websites, internet, email, apps, social networks or through medical visits, events and/or Webinars). At the same time, it can use information from the general public that enters the Websites of our company and other open media that is not exclusive to Health Professionals. All this, to be able to deliver personalized information according to the interests and needs of the users.

The personal data provided is used in order to provide a good service and closeness to our users. They can be used in our different digital media and in forms of contact such as sending SMS, phone calls and/or emails, as well as platforms that improve our services or complement existing ones.

  1. Data with third parties

ASOFARMA may share personal data if required by the courts or competent authorities. You can also share this information with third parties related exclusively to our services and with our subsidiaries if necessary, taking the necessary security measures to prevent its alteration, loss, treatment or unauthorized access by third parties that may use it for purposes different or incompatible for those that have been requested from the holder. By national and international regulation, pharmaceutical companies are required to report all safety information and suspected adverse reactions related to their products, both to national and international health authorities and licensors.

  1. Links

ASOFARMA will not be responsible for the contents, products and services included that could be viewed through electronic links, directly or indirectly, through our portals or technological applications.

The presence of links in our digital media, unless expressly stated otherwise, is for informational purposes only and in no case does it imply a suggestion, invitation or recommendation about them. These links do not represent any type of relationship between ASOFARMA and other companies or person that own these links, which are independent of the websites of our company that can be accessed through these links. ASOFARMA reserves the right to withdraw unilaterally and at any time, the links that appear on its platforms or applications.

ASOFARMA disclaims any liability that may arise from the transmission of information between users. Also, any statements or opinions expressed and disseminated in our digital media will be the sole responsibility of those who make them. Any type of data transmission that users may make to them or through these technologies or other accesses controlled by ASOFARMA, which infringe the intellectual property rights of third parties, as well as all those whose content is illegal, immoral, slanderous, threatening, defamatory, obscene, pornographic, or in any way likely to cause harm or offense is prohibited.

ASOFARMA reserves the right to prevent or prohibit access to any Internet user who introduces in our media any content contrary to legal regulations, or ethical, reserving the right to exercise the legal measures it deems appropriate to avoid this type of conduct.

The establishment of deep-links, frames with the pages or the ASOFARMA Portal without the prior express authorization of third party owners of the link, as well as any false, inaccurate or incorrect statements about the pages of the ASOFARMA portals or the services and contents of it is strictly prohibited.

Except for those signs that are part of the link, the Portal page in which it is established that will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to ASOFARMA, unless expressly authorized.

  1. Cookies and identifiers

ASOFARMA uses tools that contain the use of cookies and other similar technologies, which automatically collect information on the activities carried out in the different digital services offered by our company, such as our company´s websites or social networks.

We use cookies on our website to provide you the most relevant experience by remembering your preferences and repeat visits. By Clicking "Accept", you agree to the use of all cookies.