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Terms and Conditions

Terms and Conditions of Use for the ASOFARMA platform

In compliance with the Personal Data Protection Act, please be informed that this website is owned by ASOFARMA, S.A. (hereinafter “ASOFARMA”), a company domiciled at 13 Calle 2-40, Zona 10, Edificio Atlantis, Oficina 401, Guatemala City. This platform is created and directed towards Health Professionals, delivering relevant information according to the interest area of each Professional, patient, or user, such as providing access to scientific content, inviting to Webinars or events, delivering commercial communications about our products, or communicating important notices to users who are not Health Professionals.

ASOFARMA periodically reviews the Terms and Conditions and may modify them, with the modifications becoming effective from the moment they are introduced into the text. Each time you access, please read the Terms and Conditions carefully, as by merely accessing the content of, you accept and acknowledge that you have reviewed and agreed to all the Terms and Conditions.

In accordance with personal data protection, the data provided to ASOFARMA for registration purposes, such as your Name, Surname, Date of Birth, Personal Identification Document Number, Guatemalan Social Security Institute Affiliation Number (if applicable), Mobile Number, Email, and any other data you have entered on the website, will become part of a database owned by ASOFARMA. These data will be used exclusively for the purposes that motivated their provision, especially for communication between ASOFARMA and registered users. These data will never be communicated or shared with third parties without the express authorization of their owner (the user), except in cases expressly established under Guatemalan law.

Providing your personal data is optional, although refusal to provide them or inaccuracies will prevent adequate access to the contents of the platform. Additionally, you should understand that any false or inaccurate information you provide could result in the revocation of the authorization to use the platform.

The main purpose of obtaining these data is to provide a better service to our users and/or information of interest that may contain promotional and/or statistical content.

If you disagree with this, do not visit or use the various means we provide and request the revocation of the authorization for data processing with the data protection officer by writing explicitly to the following email:

Use of our Company Websites

Access and/or browsing of the website confer the status of user. As a user, you declare that you are of legal age and have the legal capacity to be bound by these Terms and Conditions of Use and access to our company’s websites. You declare that you are a Health Professional. The user expressly and without exceptions accepts that access and use of the platform, its services, and the content of these services take place under their sole and exclusive responsibility, extending to the use by the user or any third party of any passwords or similar assigned for access to any of our company’s websites or any of its services.

The user agrees to use the Portal, its services, and contents in accordance with the current legislation, good faith, generally accepted uses, and public order. The use of the Portal for illegal or harmful purposes against ASOFARMA or any third party is prohibited, or in any way that may cause harm or impede the normal functioning of the Portal.

Although ASOFARMA makes all reasonable efforts to ensure that the information included on the website is accurate and up-to-date, the Information may contain technical inaccuracies, typographical errors, and other deficiencies. In no case will ASOFARMA be liable for any potential damages arising from the use of that information. Additionally, ASOFARMA assumes no responsibility for discrepancies that may exist between printed documents and the electronic version published on this Portal. In case of discrepancy between the printed version and the one published on the Portal, the printed version will prevail.

Notwithstanding the above, ASOFARMA reserves the right to deny access to the website at any time and without prior notice to those users who do not comply with these general conditions of use and access.

Navigation, Access, and Security

ASOFARMA has adopted all security measures, such as encryption, firewalls, and similar, but does not guarantee that its files are free from viruses, “worms,” and “trojans” that contain or exhibit contaminating and/or destructive characteristics. Furthermore, ASOFARMA will not be responsible for any potential damages of any kind that may arise to users from using browsers or versions other than those for which our company’s websites have been designed. Nor will it be responsible for damages that may arise from interferences, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operational functioning of this electronic system, caused by reasons beyond ASOFARMA’s control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in its Data Processing Center, the Internet system, or other electronic systems; nor for damages that may be caused by third parties through illegitimate intrusions. ASOFARMA is also exempt from liability for any damage or harm that the user may suffer as a result of errors, defects, or omissions in the information provided by ASOFARMA.


As medical advances and developments are constantly occurring, the information contained on the website may not always be completely up-to-date, and for this reason, such information is provided using the terms “as is” and “as available.” We offer no warranties, nor assume any representation or explicit or implicit commitment about the contents of the website, including without limitation, that such content is timely, updated, accurate, complete, or suitable for a specific purpose or that the results obtained from the use of the website are error-free or reliable. Therefore, you agree that the use of information obtained or downloaded from the website or through it is at your own risk.

The medical information contained in this Portal is not intended to be a substitute for informed medical advice, and we will not respond to any unsolicited emails (spam) about personal healthcare issues. The information about the products mentioned on this Portal may vary depending on the country. Patients and healthcare professionals should use local medical resources and contact local health authorities for information appropriate to their country. YOU SHOULD CONSULT A PROPERLY QUALIFIED HEALTHCARE PROFESSIONAL FOR ANY SPECIFIC ISSUE OR PROBLEM RELATED TO THE INFORMATION CONTAINED IN THIS PORTAL BEFORE TAKING ANY ACTION.

Webinars or Events and Their Terms of Use

In case of participating in a Webinar or symposium by or with ASOFARMA, the event information or recordings during the event may be uploaded to different web portals, which could contain personal data such as your image, name, surname, or voice that would be visible and audible to other users. By attending or participating in such events, you agree that this may occur and permit ASOFARMA to use this information. If you do not agree, please avoid appearing or passing in front of our cameras or technologies used during the events and remain silent so that your information is not captured in these contents. If you want to ensure this does not happen, you can avoid attending our Webinars or events. We will not refrain from using recordings if you appear in them.

Intellectual and Industrial Property

All content on the Web Portal, including but not limited to, databases, images, drawings, graphics, devices and codes contained therein, text files, audio, video, software, and the general “look and feel” (“Design”) of this Portal, are owned by ASOFARMA, by the companies or individuals who provide such material, or are duly licensed for use.

The trademarks, signs, distinctive signs, or logos that appear on the Portal are owned by ASOFARMA or are duly licensed for use and are duly registered or in the process of registration. The modification, copying, alteration, reproduction, adaptation, or translation by the user or third parties without the express authorization of ASOFARMA is expressly prohibited.

The Content is protected by national and international intellectual and industrial property laws, as well as by other applicable laws, regulations, and standards for intellectual and industrial property rights. Unless otherwise expressly stated in this document of Terms and Conditions of use, and/or unless expressly permitted by imperative legal laws, the user may not (i) use, copy, modify, display, delete, distribute, download, store, reproduce, transmit, publish, sell, resell, adapt, reverse engineer, or create derivative works from the Content. Nor may they (ii) use the content on other web pages or in any communication medium such as, for example, in a network environment, without the prior written authorization of ASOFARMA. All trademarks, pharmaceutical product trademarks, and logos (hereinafter, the “Trademarks”) displayed on the Sites are the exclusive property of ASOFARMA and their respective owners. The user may not use the Trademarks in any way without the prior written authorization of ASOFARMA and the respective owners.

User Rights

Request information regarding the databases for which ASOFARMA is responsible, the legal basis for their existence, their purpose, types of data stored, and a description of the universe of people they encompass.

Request the modification of your personal data when they are incorrect or not updated, if applicable.

Request the deletion or cancellation of the data provided when appropriate, as long as it is applicable.

To exercise your rights, the user or visitor may send the request to the data protection officer and request it clearly at the following email:

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